How To Cancel Korean Air Flight? Policy, Fees, Refund (2024)

Korean Air Cancellation Policy - Airlinesmanagebooking

Passengers often fear losing the whole ticket amount if they cancel their booking. However, the Korean Air Cancellation Policy has always backed their flyers by understanding their concerns and saving their money. So, if a traveler is flying on Korean Air, they don’t have to stress if they stick to the cancellation policy of the Korean Air and take appropriate actions accordingly. 

By paying a certain Korean Air cancellation fee they might receive the rest amount as a refund. So, let’s dig further into the Korean Air flight revocation policy and understand the restrictions and rules that flyers should adhere to get the maximum benefit. 

Korean Air Cancellation Policy

Korean Air Cancellation Policy

Per Korean Air, all restricted and no-restricted fares are eligible for cancellation.  However, travelers have to pay a cancellation fee while fulfilling all the requirements of the cancellation policy. The cancellation fee depends on the passenger’s route, time, and type of class. 

  • Passengers can cancel their tickets within 24 hours of booking free of charge.
  • Korean Air does not allow the cancellation of a group booking through the official website. So, flyers have to call the airline helpline number.
  • Also, the airline allows cancellation of the booking only through official handles. 
  • While traveling with Korean Air from the international route, travelers can cancel their booking 90 days before departure. The airline provides a complete refund according to the cancellation policy.  
  • On the other hand, flyers whose booking is through a sale plane ticket or a promotional flight will not receive a refund for canceling their booking. 
  • When a passenger fails to board a flight and has not canceled their booking, it will be considered a no-show. In that case, Korean Air will levy a No-show penalty on the flyer.
  • Also, the airline allows passengers to cancel award tickets by paying cancellation fees and deduction of miles. The remaining miles will be returned back to the account. 

Korean Air Cancellation Policy By Fare Type

  • Economy Saver Fare 

These tickets can be canceled by paying a fee to get a refund, yet if flyers are traveling from the US, it is non-refundable.

  • Economy Standard Fare

Passengers with these fares can cancel their booking and pay an additional fee to receive a refund.

  • Economy Flex Fares

The airline charges a nominal service fee for canceling the booking and travelers get the refund amount back to their original mode of payment. 

  • Prestige Class Standard Fares 

Travelers can cancel their booking with these fares by paying the cancelation fee and will receive a refund. 

  • Prestige Class Flex Fare 

The airline charges a nominal service fee for canceling the booking and gets a refund without paying any fee. 

  • First-class Fares 

These ticket holders can cancel their booking by paying the service fee. The airline refunds the remaining amount to the travelers.

Korean Air 24-Hour Cancellation Rule

Korean Air 24 Hours Cancellation Policy

According to Korean Air, passengers can cancel their flight within 24 hours of booking without paying any extra cancellation fee. The Korean Air 24-hour cancellation policy applies to every class type and fare. But, the grace period cancellation policy only works if the departure of the flight is at least seven days ahead.

Travelers who have a booking using points will receive back their complete points to their travel account. But, the ticket should be totally unused. However, if a flyer fails to cancel within 24 hours of booking a cancellation fee will be applicable. 

Korean Air Cancellation Policy for Award Tickets

Flyers can easily cancel their tickets purchased through miles. Hers is what, travelers need to remember. 

Domestic Flights

  • When traveler cancels their flight tickets within 24 hours of booking, no award points will be deducted. 
  • Moreover, for domestic flights, the airline deducts 500 miles, when the cancelation is before the expiry date. 
  • Whereas, on the day of expiration, the airline deducts 3000 miles for canceling the ticket. 

International Flights

  • Korean Air does not charge any mile while canceling the booking 90 days before departure. 
  • When the cancelation is between 90 to departure day, the passenger will have to pay 3000 miles. 
  • On the other hand, if the flyers cancel their award ticket after the expiration date, there will be a deduction of 10,000 miles. 

How to Cancel a Korean Air Flight Ticket?

Flying on Korean Air gives the flexibility of canceling the booking even after the expiration of the ticket. Korean Air allows passengers to cancel their bookings through various modes. If the booking is via a third party, flyers cannot cancel the tickets through the official channels of the airline. Passengers have to contact the travel agency. There is no specific deadline for canceling the Korean Air flight as the airline allows travelers to cancel the booking even after the expiration of the ticket.

Cancel Flight Using Korean Air Manage Booking Facility

Passengers can cancel their flight booking online by using the Manage My Booking feature. Here are the simple steps. 

Korean Air Cancellation Process
  • Passengers must visit the official website or log in to the app.
  • After that, continue with the manage my booking option.
  • Here, mention the booking number and passenger details.
  • Now, the trip details will reflect on the screen. Travelers should choose the flight cancellation option.
  • Click the continue key to cancel the booking.
  • According to the fare type pay for the cancellation fee if required.
  • If a passenger is eligible to get a refund, fill out the refund form to process it. 
  • Once the transaction is successful, passengers will receive a confirmation mail to their mail address.

Speak With A Korean Air Representative To Request Cancellation

If the passenger is unable to cancel their booking online, they have the alternate option of connecting over a phone call. 

  • Travelers can call the official helpline number of the airline.
  • Now, follow the IVR instructions and press the desired key.
  • After connecting with an executive, one should request them to cancel the booking.
  • The executive will ask about the passenger’s details and booking number.
  • Now, the agent will cancel the booking, which the passenger has requested.
  • The passenger has to pay the cancellation fee depending on the time of cancellation and fare type.
  • Passengers can also ask the executive for a refund if they are eligible.
  • In the end, the traveler will receive the confirmation mail. 

Related: How Do I Speak To A Live Person At Korean Air?

Make Cancellations directly at the Airport Counter 

Passengers can have plan changes at the last moment even after reaching the airport. However, passengers can visit the airline counter to raise a request for cancellation of the booking. The executive will guide passengers through the process. After sharing the details, an executive will cancel the ticket on the traveler’s behalf.

Korean Air Cancellation Fees

Korean Air Cancellation Policy recommends flyers cancel their tickets within 24 hours of booking to avoid any cancellation charges. Therefore, if they cancel after 24 hours of booking a certain fee is chargeable, according to the class type, route, and time of cancellation. 

Domestic Routes 

FareBooking ClassCancellation Fees
PrestigeCKRW 3,000
StandardYKRW 3,000
FlexB, M, S, H, EKRW 5,000
SaverK, L, U, V, Q, T, N, WKRW 7,000
Korean Air Cancellation Fees (Domestic Routes)

International Routes

Class Type Routes Before 90 days61 to 90 days 15 to 60 days4 to 14 daysWithin 3 days 
CShort-haulFreeKRW 30,000KRW 50,000KRW 60,000KRW 80,000
Medium- haulFreeKRW 30,000KRW 70,000KRW 90,000KRW 110,000
Long-haulFreeKRW 30,000KRW 150,000KRW 180,000KRW 230,000
D, I, RShort-haulFreeKRW 30,000KRW 100,000KRW 120,000KRW 150,000
Medium- haulFreeKRW 30,000KRW 200,000KRW 240,000KRW 300,000
Long-haulFreeKRW 30,000KRW 300,000KRW 360,000KRW 450,000
B, M, WShort-haulFreeKRW 30,000KRW 50,000KRW 60,000KRW 80,000
Medium- haulFreeKRW 30,000KRW 70,000KRW 90,000KRW 110,000
Long-haulFreeKRW 30,000KRW 150,000KRW 180,000KRW 230,000
S, H, E, K, L, U, QShort-haulFreeKRW 30,000KRW 70,000KRW 90,000KRW 110,000
Medium- haulFreeKRW 30,000KRW 100,000KRW 120,000KRW 150,000
Long-haulFreeKRW 30,000KRW 200,000KRW 240,000KRW 300,000
N, TShort-haulFreeKRW 30,000KRW 100,000KRW 120,000KRW 150,000
Medium- haulFreeKRW 30,000KRW 150,000KRW 180,000KRW 230,000
Long-haulFreeKRW 30,000KRW 250,000KRW 300,000KRW 380,000
Korean Air Cancellation Fees (International Routes)

Eligibility Criteria For Getting Refunds – Korean Air

Korean Air provides a refund to flyers who cancel their flight before scheduled departure. If a passenger cancels their tickets within 24 hours of booking, the airline gives a complete refund without charging any fee. However, if cancellation is after 24 hours of booking, the airline deducts a fee and provides the refund in the traveler’s bank account. 

  • Passengers must raise a refund request within 30 days of the expiry date of their tickets.
  • Korean Air allows to claim a refund through the website or by calling on their official phone numbers. 
  • However, some documents are required to submit for claiming a refund, including an e-ticket itinerary, receipt, and the passenger’s photo ID.
  • Once the refund is approved, the award miles will be instantly transferred to the frequent flyer account. 
  •  For instance, if a passenger has booked by paying cash and claims for a refund. The airline will provide the refund in their bank account. 
  • And for those who paid through a credit card, the airline will credit them back to their credit card account.
  • Once Korean Air approves the refund, passengers can get their money in 2 to 5 business days. 

How To Request A Refund From Korean Air?

Travelers who want their refunds can request by mode, like call, or online. The airline team will approve after checking the details and will process the refund accordingly. Passengers might receive their refund within 2 to 5 working days.

Through a Phone Call

Passengers can call the airline helpline number and request the executive to process the refund by mentioning all the details related to the booking. Once, the executive approves and starts the procedure for refund, passengers can receive the refund in a maximum of 5 working days. However, the refund amount will depend on the fare class and time of request.

Steps To Request Refund Online

  • Travelers should visit the official website of Korean Air.
  • Now, go to the Korean Air Manage Booking option from the menu. 
  • Enter the booking details to fetch the trip.
  • Cancel the flight and choose the refund option.
  • Here passengers need to fill out the refund form from the section.
  • Check if passengers are eligible to receive the refund.
  • Submit the request for a refund. 
  • Once the airline approves the refund, they will start the process and the refund will be credited in 2 to 5 business days. 

Korean Air Cancelled Flight Compensation

Because of any unavoidable situations, like weather issues, or operational safety concerns, if the airline cancels the flight, Korean Air will provide an alternative flight to passengers. However, if passengers do not agree to board the flight they can request compensation. The airline will compensate you with a complete refund. The refund will be credited to the original mode of payment or as a travel credit for future bookings. 

  • Passengers do not have to pay a cancellation fee to the airline.
  • When the traveler does not board the flight, the airline compensates them with USD 652 per ticket. 
  • However, the compensation amount depends upon the class type and distance. 
  • Hence, if passengers board the next alternative flight, the airline provides 50% of the compensation.
  • When Korean Air informs the passengers 14 days before the departure about the cancelation of the flight, no compensation will be provided. 

Frequently Asked Questions 

Can I cancel my flight within 24 hours of purchase?

Yes, Korean Air allows passengers to cancel their flight tickets within 24 hours of booking, and no cancellation fee will be applicable. It is for all class types and for any destination. 

How to cancel my flight on Korean Air?

Travelers can cancel their flight by logging into the official website and after mentioning the flight details on manage my booking and following the steps to cancel the flight. Else, the airline has a helpline number where passengers can call and request to cancel the booking to the executive. 

Can I cancel the group booking on Korean Air?

Yes, flyers can cancel their group booking but only by calling the Korean Air cancellation department and not through the Korean Air website

What if I have to cancel my award ticket on Korean Air?

Travelers who want to cancel their award tickets can cancel at least 24 hours before departure and the airline will refund the ticket price in the form of miles. 

What is the Korean Air Award ticket cancellation policy?

According to the cancellation policy of Korean Air, passengers can cancel their booking even after the expiry of award tickets. However, the airline will deduct miles along with cancellation charges. The cancellation fee depends on the passenger’s route, time, or type of class. 

What is the Korean Air flight cancellation charge?

The airline charges a certain cancellation fee for canceling the tickets after 24 hours of booking. However, the charge depends on the class type, route, and time of canceling the tickets. 

What is the phone number for canceling the flight on Korean Air?

Passengers can call the mentioned numbers on the official website of Korean Air regarding cancellations. Each country would have a different number to reach the airline agent. For cancellation in the United States, travelers can call +1 800-438-5000. 

How can I avoid the Korean Air flight cancellation charges?

You can avoid the flight cancellation charges if you cancel your booking 90 days before the flight departure. Also, flight cancellation is free, if you cancel the booking within 24 hours of the booking period.

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