Air Transat Cancellation Policy: 24 Hours Refund, Fees, & Process

Air Transat Cancellation Policy

Air Transat is known to be 3rd largest Canadian Airline established in Montreal. The airline is known for its serving a vast number of passengers both on international and domestic flights.

Whereas, plans are unpredictable, and there are some situations in which a person has to make cancellations of the reservations. Therefore, to make this hassle-free and feasible, the airline offers its passengers with flexible Air Transat Cancellation Policy. If you want to cancel your flight hassle-free then this guide will surely help you as it contains a step-by-step procedure, 24-hour cancellation rule, refund process, and more. Check out the information discussed in this guide.

What is Air Transat Cancellation Policy? Points To Note

Air Transat Cancellation Policy – Ways To Cancel Your Booking

Before making any cancelation request, passengers should be aware of the policies of Air Transat Airlines, which are given below:

  • Passengers can avail of 24 hours cancellation policy and are eligible for a full refund on their ticket. But the passenger will only receive a refund if he makes the reservation 7 days before the flight’s scheduled departure.
  • Passengers making any cancellation after the risk-free window of 24 hours getting over will be charged a cancellation fee. It will be deducted from the ticket’s original price, and the rest of the amount will be refunded to its payment source.
  • Passengers with non-refundable tickets will get their refund through travel credits which they can use for future purchases.
  • The travel credits of non-refundable tickets have no expiry date and hence are transferable.
  • If the airline delays or cancels your flight, the passenger doesn’t have to pay extra cancelation costs. Thus, they can also offer its passenger another flight in the same amount immediately just after cancellation.
  • Suppose the passenger applies for cancelation in an emergency or due to the sudden demise of a family member. In that case, the airlines will not charge any cancelation fee from the passenger.
  • Passengers can make cancelations online by using Manage Booking or can contact customer support for flight cancelations.

How to Cancel Air Transat Flight Within 24 Hours?

The passenger who has booked the ticket with Air Transat has the liberty to cancel them within 1 day or 24 hours of booking at no cancelation charges as per Air Transat 24-Hour Cancellation Policy. Thus, it applies to all cabin classes regardless of any fare, from budget-friendly to business class.

Air Transat Vacation Cancellation Guidelines

Here are some rules you should know before going to cancel your vacation package booked with Air Transat:

  • If you book a flight ticket which includes hotels and rental cars then you will not be eligible to get a refund on these after cancelling a trip.
  • The Airline will provide you refund only on Flex Fare.
  • Per passenger, you will be required to pay $200 for cancelling the standard fare.
  • Your Travel insurance may cover some additional things depending on the circumstances.

Air Transat Flight Cancellation Fees

As mentioned above, the passenger has to bear a specific cost if they don’t cancel the ticket within 24 hours (risk-free period) of booking. In addition, flyers who want to get their partial or complete refund have to pay a certain amount of fee for the cancellation. Thus, after the risk-free window passenger has to pay approximately $100 to $500 as a cancellation fee.

Therefore, the cancellation cost will be 30% of the ticket’s original price as per Air Transat Cancellation Policy. Hence, if the actual price of the ticket falls less than the cancelation charges, the passenger is not eligible for any refunds.

Cancellation Fees for travelling to or from Europe & Canada

FaresFlight Cancellation Fees
Eco Standard200 USD
Club Standard200 USD
Eco FlexComplimentary
Club FlexComplimentary
Eco BudgetNot Eligible For Cancellation
Flight Cancellation Fees for travelling to or from Canada and Europe

Flight Cancellation Fees for travelling to or from Caribbean, Central America, United States, & Canada

FaresFlight Cancellation Fees
Eco Standard200 USD
Club Standard200 USD
Eco FlexComplimentary
Club FlexComplimentary
Eco BudgetNot Eligible For Cancellation
Flight Cancellation Fees for travelling to or from Caribbean, Central America, United States, & Canada

Cancellation Fee for Travelling in Domestic Flights within Canada

FaresFlight Cancellation Fees
Eco Standard200 USD
Club Standard200 USD
Eco FlexComplimentary
Club FlexComplimentary
Eco BudgetNot Eligible For Cancellation
Fees to cancel a flight ticket on travelling within Canada

How To Cancel Air Transat Booking As Per Guidelines?

In order to make flight cancelation available to every passenger, Air Transat has multiple methods of flight cancelation. So, let’s discuss the step-by-step procedure to cancel a flight as per Air Transat Cancellation Policy.

How To Cancel A Flight Online?

1. Firstly, visit the official site of the airlines.

2. Then, the passenger has to log in to his account using the credentials.

3. Now on the homepage, search for the ‘Manage Booking’ tab.

Air Transat Manage Booking Feature

4. Click on the tab.

5. Afterward, enter the required information in the fields, such as reservation number and last name.

Air Transat Manage Booking Login Page

6. Press the ‘Continue’ button.

7. Now, you must click on the link to cancel the flight.

8. Cross-check your details once more before clicking on the ‘Continue’ tab.

10. Therefore, click on the continue button to complete the process.

11. Passengers can also submit the refund form of the canceled ticket simultaneously. If eligible.

12. Now, the process is completed.

13. At last, you will receive a confirmation on your registered mail ID or contact no.

How Do I Cancel My Air Transat Flight Offline?

Air Transat offers its customers to cancel tickets using offline mode. As there are many flyers, who aren’t able to make things work possible. Thus, they prefer customer support to make any kind of changes or cancelations in their reservations. And to know more about the procedure passenger has to follow the given process:

Cancel A Flight via Air Transat Live Person

  1. Firstly, visit the official site of the airline.
  2. Secondly, on the homepage, search for the ‘Contact Us’ tab.
  3. Click on the tab contact us, dial the number and then you will be able to speak to someone at Air Transat.
  4. Then, tell the executive to cancel your tickets.
  5. Afterward, the agent will ask you about the essential details such as booking reference number and last name for cancellation.
  6. Now the agent will make the flight cancelation and will ask for the payment if required.
  7. Therefore, the agent will ask you for your registered mobile no and email ID.
  8. At last, you will receive a confirmation mail of your cancelled ticket.

Cancellation At the Ticket Counter

Flyers can also use this other way to cancel their tickets by visiting the nearest airport. First, visit the airline’s ticket counter and talk to the agent present there. Then, the passenger ensures that he properly elaborates his query to the agent.

For cancelations, the executive will ask you the basic information such as booking ID and last name. Thus, he will make the cancelations, and you will receive a confirmation on your registered contact no or email.

Air Transat Compensation Policy For Cancelled Booking

First, you should check your travel insurance if it is eligible to cover the cancellation. Otherwise, you can check out the refund policy on the Air Transat official site. If you are eligible for the refund, you will get it in the original form of payment as soon as possible.

Air Transat Refund Policy

  • The passenger is eligible for complete refunds if the airline has canceled the flight. Thus, it takes around 15 to 20 days for the airlines to make the refund.
  • If the passenger cancels the ticket within 24 hours of booking will get the refunds within 7 days.
  • If the refund receiving period is over, the passenger can contact customer support for refund assistance.
  • If the passenger has made bookings through an agent, they have to contact the agent for the refunds directly. Thus, the agent will raise the refund request.
  • The passenger is eligible for a full refund if they get the visa refusal.

Frequently Asked Questions

How to cancel Air Transat Flight Tickets?

As noted above, there are different methods one can use to cancel Air Transat Flight:

  • Via Website.
  • Via Phone Call.
  • At Airport.

How much does it cost to cancel an Air Transat flight?

Flight cancellation depends on various factors such as fare type, at what time you canceled your flight, distance between your departure and arrival location, etc. If you cancelled your flight beyond the risk-free period then you may be required to pay $100 to $500 including international routes.

What is the cancellation policy for Air Transat 24 hours?

In simple words, Air Transat has 24-hour flight cancellation policy which allows you to cancel your flight without any charges. If you cancel your flight within 24 hours of booking then you will be able to avail of the complimentary flight cancellation facility. Flight tickets can be cancelled online via the manage booking feature dial the official toll-free number or visit the airport directly to cancel your flight offline. with the offline mode, you may be required to pay some additional charges.

Can I get a refund from Air Transat?

You should know the refund eligibility first. when you cancel a flight online, you will see all the refund policies displayed on the screen. Read out all the refund policies and know your eligibility. As per the refund policy, if you cancel your flight ticket within 24 hours of purchase, the airline will send you the full refund amount in the actual form of payment.

Can I cancel a flight after buying it?

Yes, you can cancel a flight after purchasing it. Under 24 hours flight cancellation policy, it is written that a passenger who is cancelling a flight under 24 hours is eligible for a full refund. You can even cancel your flight ticket after 24 hours of purchase but you may not be eligible for the refund. Also, if you change the flight instead of cancellation then you will be required to pay the fare difference.

What is the minimum time to cancel a flight ticket?

If you made a booking 10 to 26 hours before the departure then you should cancel your reservation at least 8 hours before the departure to get the full refund. And, if the reservation was made 26 hours to 91 days before the departure then you should cancel your trip 24 hours before the departure for a full refund. Also, the airline offers you a full refund on canceling a flight ticket within 24 hours of booking.

Can I cancel my flight online?

Yes, you can cancel a flight ticket online via Manage Booking feature. Follow these steps:

  1. Open the official site.
  2. Click on the manage booking option from the homepage.
  3. Enter your last name as per the flight ticket and booking reference number.
  4. Click on the search button.
  5. Choose a reservation you want to cancel.
  6. Provide the details and give a valid reason for flight cancellation.
  7. At last, pay the flight cancellation charges if applicable and soon, you will get the confirmation mail.

Can I cancel a flight without paying?

To cancel a reservation without paying the charges, you must be eligible for complimentary cancellation as per the cancellation policy. during the flight cancellation process, you will see the cancellation policy. read out the rules. If you cancel your flight ticket within 24 hours of purchase then the airline will not charge you any cancellation charges.

What is the phone number for Air Transat cancellation?

For cancellation, you should dial 1-800-855-0511. Follow the step-by-step instructions given below:

  1. Dial the Air Transat Toll-free number.
  2. Follow the IVR voice main menu.
  3. Press the right key to connect with the live person.
  4. After connecting with the live person, tell them that you wish to cancel a flight.
  5. Coordinate with them and provide the valid details required for flight cancellation.

Can I cancel my flight at the airport?

Yes, you can cancel your trip at the airport directly. Follow these steps:

  1. Go to the nearest airport.
  2. Meet with the live person at the customer service counter.
  3. Ask them for flight cancellation.
  4. Provide your last name and booking reference number.
  5. After that, the live person will start the cancellation process and you may require to pay the flight cancellation fee at last.
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