Turkish Airlines Cancellation Policy – Fees, 24 Hours & Refund Guidelines

Sometimes, sudden situations can lead you to cancel your Turkish Airlines flight tickets. This situation can become more critical when you need to do this at the last minute. Whether you are in the same region or anywhere else, the cancellation of a flight ticket can be made from anywhere. Want to know how? If yes! Then look at the detailed Turkish Airlines Cancellation Policy below, which consists of every single piece of information that can help you make Turkish Airlines cancellations hassle-free.

Turkish Airlines Cancellation Policy – Major Points

Turkish Airlines Cancellation policy is entirely straightforward. You can make cancellations using the online and offline methods if the booking is made via the official website, then you can directly claim a refund. For that, read the policies given below:

• You can cancel your ticket and can claim your refund directly if the booking is made via turkishairlines.com. Moreover, the refund for the cancelled flight is only applicable on refundable fares.
• The airline only refunds taxes on the cancellation of non-refundable tickets and a cancellation fee will also be charged by the airline.
• According to the airlines, some tickets are not eligible for cancellation which includes promotional fares, gifted vouchers, or travel credit vouchers.
• The cancellation rules widely depend on the fares

Turkish Airlines 24 Hour Cancellation Policy

According to Turkish Airlines, you can claim a full refund if cancellation is made within 24 hours of booking. This means that the airline will not charge you with any fee if cancellation is made within 24 hours of booking. However, to claim a full refund, the passenger must know the conditions that are-

• To claim a full refund cancellation should be made at least 7 or more days prior to the scheduled departure.
• 24-hour cancellation is not applicable on the tickets booked using the Smiles or miles program.
• The Turkish Airlines 24-hour Cancellation Policy doesn’t cover travel credit, electronic vouchers, and E-gift certificates.

Also, you can change your flight as per Turkish Airlines change flight policy instead of cancellation. But still, you will be required to pay the fare difference.

H3 – Cancellation Rules for Award Tickets

You can cancel your ticket booked using the Miles&Smiles program, as changes in plans can occur every time. However, cancellation of Award tickets has different policies than the regular cancellation. Thus, to know more, read the Turkish Airlines Cancellation policy below:

• The award flight tickets are refundable if they don’t have any legs. 
• You can make the reward ticket cancellation by calling the Turkish Airlines phone number and by paying the cancellation cost per passenger.
• The miles refunded to the passenger account will have the same expiration date as their original date. 
• You have to pay TRY 150 to cancel the domestic award ticket and USD 70 to revoke the international award flight. 

Turkish Airlines Cancellation Policy for Domestic Tickets

Turkish Airlines Cancellation Policy for International Tickets

Turkish Airlines International Non-Branded Fare Rules

Here are the rules for non-branded fares available on the Turkish Airlines. 

For Economy Fares

Given below are some important points of the Turkish Airlines Refund Policy to remember while canceling your economy class fare.

Promotion Fare

• Airlines don’t offer cancellation on such fares. In case, still, cancellation is made then the airline will only provide you with the taxes.
• The airline doesn’t offer cancellation of tickets under the No-Show policy.

Semi-Flexible & Flex Fare

• You can ask the airline representative to void your bookings before the scheduled departure.
• The airline will charge you your original ticket price if you make cancellations after the flight’s departure.
• You can reuse your ticket under the no-show policy by paying the cancellation fee and penalty for no-show.

For Business Class Fares

Given below are the important points that one should keep in mind while canceling the business fare ticket are-

Promotion

• Cancellation of tickets is not allowed. Thus, the airline only refunds back the taxes in the form of a travel voucher that you can use for your future traveling.
• No refunds will be provided under the No Show policy. The airline will deduct the cancellation charges and with the remaining amount, you can book your future travel flight ticket.
• The airline charges a fee of $300 per passenger as a cancellation fee.

Semi-Flexible

• No refunds will be provided under the No Show policy. The airline will deduct the cancellation charges and with the remaining amount, you can book your future travel flight ticket.
• You can ask the airline representative to void your bookings before the scheduled departure.
• The airline charges a fee of $250 per passenger as a cancellation fee.

Flexible

• You will not get a refund of the cancellation fee under any situation.
• You cannot cancel your ticket less than an hour prior to the scheduled departure.
• According to the no-show policy, the airline will only provide the taxes back in case your flights depart.
• The airline charges a fee of $200 per passenger as a cancellation fee.

What is the Turkish Airlines No Show Policy?

The Turkish Airlines No Show Policy depends on the flight route. 

If you fail to board the domestic flight and do not cancel it before departure, then Turkish Airlines will not process the cancellation request, and no refund will be granted by the airline. It applies to all fares. Similar rules apply to international flights.

Turkish Airlines permits the use of the ticket after being marked as a no-show. To be eligible to use it, travelers will have to pay a no-show penalty fee. The airline will not refund the ticket. So, travelers do not have any other choice than to reuse the ticket. 

In the case of award tickets, passengers have to pay a no-show fee of TRY 200 on domestic routes and TRY 200 on international routes. 

How to Cancel Turkish Airlines Flight?

Several methods are available for passengers by which they can manage their flights. So, if you want to cancel the booking, it can be done by utilizing the given methods below.  

Online Method

• Visit www.turkishairlines.com and sign in to your account.
• Then, look up the Plan&Book section on the top menu.
• Choose the Manage Booking option on your homepage
• Enter the reservation information and last name to review your flight booking.
• Select the flight booking that you need to cancel.
• Now, click on the “cancel flight” button.
• After doing all these, follow the ongoing structures and confirm to cancel the flight.

Offline Method

If you cannot open the website to manage your flight, then there are two methods available:

• Dialing Turkish Airlines Toll-free Number
• Reaching out to the executive at the airport

You can use any of the above methods to cancel the flight. Turkish Airlines is available 24/7 to resolve the concerns of the passengers. 

You can dial the phone number and request the passenger to revoke their booking. The executive will share the fare conditions and booking eligibility criteria before processing the request. Similarly, at the airport, you can ask the agent to cancel the booking. However, you may have to pay additional administrative charges for canceling the flight through offline means. 

How Much is the Turkish Airlines Cancellation Fee?

The cancellation fee imposed by Turkish Airlines depends on the time of cancellation and fare. There will be no cancellation fee for revoking the booking within 24 hours of the booking period. Also, remember that, Turkish does not allow travelers to cancel the booking within 1 hour of departure. 

On international routes, the cancellation fee depends on the destination and the fares. Passengers must contact the Turkish Airlines for more information.

Turkish Airlines Refund Policy

• The airline will only provide back the taxes if you cancel a non-refundable ticket and will charge you with the cancellation charge.
• For debit or credit card cancellations, the refund will be redirected to the card within 1 or 2 billing cycles.
• In case you don’t use any part of the ticket, then the airline will provide you with a refund depending on your fare type and will minus the cancellation charge.
• If you have used a part of the ticket then the airline will provide you a refund of the unused part of the ticket and will minus the cancellation charge.
• A complete refund will be given if cancellation is made within 24 hours of booking, and a refund will be given within 7-10 business days.

How Do I Apply For a Turkish Airlines Refund?

If you have canceled your Turkish Airlines Flight Tickets and looking for a way to get a refund, then follow the given steps below: 

• Visit www.turkishairlines.com.
• Then, locate the Turkish Airlines manage booking feature under the Plan&Book tab.
• After that, enter the booking reference number of the booking and last name as mentioned on the ticket. Click on the submit button.
• Now, you need to review the flight booking that you canceled.
• You will find the “refund request options” for the canceled flight
• You need to fill out the refund form appropriately and then submit the request.
• The airline will initiate the refund process instantly. 

Turkish Airlines Canceled Flight Policy

There can be circumstances where the airline has to cancel the flight. In that circumstance, travelers will have two choices:

• They can choose to rebook the flight without any additional cost in the same cabin class. 
• Or, travelers can opt for a full refund. 

Compensation on Turkish Airlines

Turkish Airlines will not provide compensation for cancellations due to extraordinary events. The extraordinary events include meteorological conditions, natural disasters, and security risks. If, due to technical reasons, Turkish Airlines cancels the flight, it will offer compensation. 

• The passengers are eligible for compensation if they do not receive a cancellation notification two weeks before departure. 
• Also, when passengers get a cancellation notification within two weeks of before departure along with an alternate flight, they cannot claim compensation. 

Frequently Asked Questions

Can I get a refund if I cancel my Turkish Airlines flight?

Yes, you can get a refund if you cancel your flight with Turkish Airlines. However, you must ensure that to get a full refund you cancel your flight ticket within 24 hours of purchasing your ticket. After 24 hours you’ll get the refund after deducting the cancellation charges.

Does Turkish Airlines have a free cancellation policy?

Yes, Turkish Airlines has a 24-hour fee cancellation policy that allows passengers to cancel their bookings without paying any cancellation charges. So, if you want to get a full refund from the airline make sure that you cancel your bookings within 24 hours of your ticket purchase.

Does Turkish Airlines provide a full refund after flight cancellation?

Yes, Turkish Airlines provides a full refund to those passengers who cancel their reservation within 24 hours of ticket purchase. So, if you have canceled your booking within 24 hours you are eligible to get a full refund.

Can I cancel my Turkish Airlines flight offline?

Yes, you can cancel your Turkish Airlines flight offline by contacting Turkish Airlines representatives. You can directly call them at 1 (800) 874-8875. Once you get connected with them, share your booking reference code and the names of the passengers. With the help of these details airline executive will cancel your flight on your behalf.

Can I cancel my flight ticket with Turkish Airlines?

Yes, you can cancel your flight ticket with Turkish Airlines at any time. However, the cancellation fee that the airline will charge will completely depend on the time of your cancellation and your fare type.

What is the Turkish Airline cancellation fee?

Turkish Airlines charges a fee ranging between $100 to $400. At the same time, cancellations made within 24 hours of booking will not charge you any cancellation penalty. So, to avoid the cancellation charges, try to cancel your reservation within 24 hours of your ticket purchased.

Can I get money if Turkish Airlines cancel my flight?

Yes, if Turkish Airlines cancels your flight due to any reason then, you are eligible to get a full refund for your flight ticket. Also, if you don’t want a refund, the airline will book another flight for you without charging any additional cost.

How can I cancel my Turkish Airlines flight online?

If you want to cancel your Turkish Airlines flight online, then visit the official website of the Turkish Airlines. Then, go to the manage booking section and enter our booking reference code and the name of the passenger. After that, select you flight that you want to cancel. And that’s how you can simply cancel your flight ticket online.

What are the reasons why Turkish Airlines Canceled the flight?

Turkish Airlines cancels the flight of the passengers to maintain safety standards or to avoid crowding if there is excessive air traffic. Another reason for flight cancellation is the lack of space airport of destination. Sometimes, Turkish Airlines cancel the flight due to bad weather and due to mechanical issues as well.

What is the cancellation rate for Turkish Airlines?

As per the recent data, Turkish Airlines canceled 4 flights in 24 hours. According to the data, 0.97% of international flights and 0.00% of domestic flights were canceled. In addition, if Turkish Airlines cancels your flight before 14 days or less, they’ll compensate you up to €600.

What is Turkish Airlines 24 hour cancellation policy?

Turkish Airlines offers a 24-hour cancellation rule for its passengers. As per the policy, travelers can cancel their booking for free within 24 hours of the booking confirmation. The policy is only applicable if the flight departure is seven days ahead. 

How long do I have to cancel my domestic Ecofly flight ticket?

Travelers cannot cancel their domestic flight between the Republic of Türkiye and the Turkish Republic of Northern Cyprus-Ercan within 12 hours of scheduled departure. 

How much does Turkish Airlines charge for canceling Ecofly domestic ticket?

Turkish Airlines charges TRY 525 for canceling the domestic flight before 12 hours of departure. On the other hand, for flights between the Republic of Türkiye and the Turkish Republic of Northern Cyprus-Ercan, travelers will have to pay TRY 985 as a penalty.

What would happen if Turkish Airlines marked me as a no-show?

If the passenger fails to board the flight without prior cancellation, then Turkish will mark it as a no-show. Under the no-show tag, the passenger cannot process the cancellation request. Turkish Airlines will refund only the landing charges. 

How much does Turkish Airlines charge for canceling a domestic Business ticket?

Travelers can cancel their Business ticket on domestic tickets for free up to 12 hours before departure. Turkish Airlines will charge TRY 820 for canceling the flight between 1 to 12 hours prior to departure. Passengers cannot cancel the ticket within 1 hour of departure. 

How long does Turkish Airlines take to refund?

Upon cancellation of the ticket, Turkish Airlines takes up to seven to ten business days to transfer the refund. The refund will be transferred to the original payment mode.