Have you booked an EasyJet Flight ticket, and now you are looking for cancellation? Nobody knows when unforeseen circumstances arise, and this can create issues in time management and your scheduled plans. This Airline offers the most flexible EasyJet Cancellation Policy that helps passengers avoid unnecessary flight cancellation fees. This guide will help you in learning about the Flight cancellation online & offline process, cancellation policy, fees, etc. So, before continuing with the cancellation process, have a look at the information given below.
EasyJet Cancellation Policy – 24 Hour Rule
EasyJet provides a flexible cancellation policy that allows passengers to cancel their flight tickets under a risk-free time period. Check out the policy and learn about the risk-free time period along with the conditions under which you are eligible for a refund.
- If a passenger cancels a flight ticket within 24 hours of the risk-free time period, they will be able to get a full refund according to EasyJet Cancellation Policy.
- Cancelling after 24 hours of purchase will not get you a refund, but you can change a flight by paying the fare difference instead of cancelling.
- On serious illness, passengers need to submit the Medical Declaration Document for cancellation.
- The credit vouchers the passenger will get as a refund can be utilized within 6 months.
- If there is a serious issue in your family or any member has passed away, you can provide the required documentation and claim a full refund.
- Passengers must provide valid documentation for any special circumstances for cancellation and refund.
- If your flight ticket was booked by a third-party agent, they will be responsible for the cancellation of your flight.
- If the airline cancels your flight, you can apply for another available flight seat at no additional cost. Or else, you can ask for a refund.
- If your flight is delayed for more than 3 hours, you can enjoy complimentary amenities at the airport as compensation or ask for a refund from the airline.
Standard Fare Ticket Cancellation Policy
- Passengers will get a full refund if the ticket is cancelled by the airline.
- If it is urgent and you need to reach your destination on the same day of your departure, you can ask the airline to change your flight instead of cancellation.
- If there is a weather issue or any other issue that is not in the hands of the airline to control and your flight is delayed, you will get compensation, or you can even cancel your flight for free.
Flexi Fare Ticket Cancellation Policy
- Passengers having Flexi Fare Tickets can cancel their flight ticket even 2 hours before the departure for free.
- Passengers can request a refund or flight change if the flight is cancelled by the airline.
Cancellation Rules For EasyJet Plus Membership
- With a valid reason, you can cancel your flight ticket 1 hour before the departure if you are a part of EasyJet Plus Membership.
Note: The EasyJet Cancellation Policy is different for the tickets booked by the third-party agent. The Airline is not responsible for those fares. To cancel such fares, you need to contact the same agent.
EasyJet Cancellation Fees
- If a passenger cancels a flight ticket after the risk-free period, then the airline will charge £49 as a cancellation fee.
- The airline will charge £55 as a cancellation fee if the flight ticket cancelled by offline ways.
Eligibility Criteria For Getting A Refund From EasyJet
If you cancel a flight under the risk-free period as per EasyJet Cancellation Policy, you can apply for a refund. To know the eligibility for a refund, read the given points.
- Passenger cancelled a flight ticket within 24 hours of ticket purchase is eligible for a refund.
- The refund for the tickets cancelled within 24 hours of ticket purchase also depends on the fare type.
- A passenger having Flexi or standard fare or other fares with extra legroom can cancel a flight ticket 2 hours before the flight and apply for a full refund.
- Passengers having Standard fare are eligible for a full refund even if they cancel a flight ticket 2 weeks before the departure.
- If you cancel a flight ticket beyond the risk-free period, the airline will consider you eligible for a refund.
- As per EasyJet Cancellation Policy, you will get the credits or vouchers, not cash, on cancelling the Award Tickets.
How to Cancel EasyJet Flight and Get a Refund?
If you wish to cancel a flight, you can do so through the online and offline channels offered by EasyJet. To cancel a flight online, visit the EasyJet website and access the EasyJet Manage Booking online facility.
EasyJet Cancellation Online through Manage Booking
- Open any browser you have on your device and search for the EasyJet website.
- Choose the Manage Booking option from the options given at the top of the page.
- Go to the Find Bookings option and Enter your surname and booking reference number.
- Click on the Find Bookings button and choose a reservation you want to cancel.
- Find and click on the cancel flight option.
- View the details once, along with the required cancellation fee.
- Click on the continue option to proceed.
- Hit on the confirm button to confirm your cancellation, then choose the refund request option.
- Fill out the refund request form and tap on the submit button to submit your refund request form.
- If you are eligible as per the EasyJet Refund policy, you will get the refund within 15 to 20 days.
Contact EasyJet via Phone Call to Request a Cancellation
To cancel your flight ticket offline via phone call, you need to communicate with the live representative at EasyJet first. Here are some instructions you need to follow:
- Dial EasyJet contact number and press the correct key to select your language.
- Press the other key as per the automated voice instructions to connect with the live person.
- When you connect with the live person, ask them to cancel your flight ticket on your behalf.
- Provide your last name and booking reference number.
- The live person will now let you know the cancellation and refund policy.
- After completing the cancellation process, the live person will complete the refund process if you are eligible for a refund.
Frequently Asked Questions
How do I cancel my EasyJet flight and get a refund?
You can cancel your EasyJet flight ticket as per EasyJet Flight Cancellation Policy and make a refund request in both online and offline ways. Visit the official website or dial the number to cancel your flight ticket with a live person. After completing the cancellation process, you can click on the refund option to fill out the refund form online or ask the live person to fill out the refund form on your behalf.
Is EasyJet non-refundable?
On EasyJet, you will get both refundable and non-refundable flight tickets. On refundable flight tickets, you will get a full refund if you cancel them under the risk-free period according to EasyJet Cancellation Policy. For non-refundable flight tickets (award tickets), if you are cancelling under the risk-free time period, you will get the refund as credit vouchers. Also, cancelling a non-refundable ticket after the risk-free time period will not provide you with a refund.
Can I cancel the EasyJet flight and get a voucher?
Passengers will get vouchers on non-refundable flight tickets only if they cancel them within the 24-hour risk-free period after purchase.
Is the EasyJet voucher the same as a refund?
Non-refundable flight tickets are also known as award tickets. If you cancel a non-refundable flight ticket within 24 hours of purchase, you will get the voucher as a refund. Vouchers can be used for future bookings.
Can I get my money back instead of a travel voucher?
No. You will get vouchers for cancelling a non-refundable flight ticket within the risk-free time period. Vouchers will be transferred to your credit account, and they can be utilized for booking future flights.
