Volotea Airlines is a Spanish-based low-budget airline. It has bases in Greece, Spain, Italy, and France. Despite being a small airline or in business for the past 12 years, the airlines have set some policies in which they work. One of the policies is the cancellation policy. Volotea Cancellation Policy allows passengers to cancel the booking before 1 hour of departure, yet a specific fee is deducted.
Volotea 24-Hour Cancellation Policy
According to Volotea’s cancellation policy, if the passenger cancels the reservation within 24 hours of booking, the passenger will get a full refund, and no cancellation charges will be applied. Therefore, one condition is that booking should be made 7 days before departure. This policy is applicable to all types of fares.
Refund Rules As Per Volotea Cancellation Policy
Although Volotea has stated on its official website that the airline does not provide refundable fares. This makes their listing reasonable for everyone. However, the airline offers some refunds after the cancellation fee based on the time when you cancel the booking—some key points when you can get a full refund.
- Passengers can cancel a ticket before 60 days of departure.
- If a passenger cancels within 24 hours of booking and has booked the reservation before 7 days of departure.
- If an airline cancels the flight on its own.
- If the flight gets delayed for at least 2 hours.
- Because of some emergency like death, injury, or severe illness. Therefore, documents have to be submitted for proof.
Volotea Flight Cancellation Fees
For every flight, the Volotea cancellation policy has a provision for charging a cancellation fee.
| Cancellation time | cancellation fee |
| Within 24 hours of booking | , $0 |
| 60+- days of booking | $0 |
| 31-59 days before departure | $69 |
| 7-30 days before departure | $99 |
| 6 days- 1 hour of departure | $119 |
Before booking a flight with Volotea, passengers are recommended to note the following things:
- While booking a flight, check the cancellation fee.
- The amount you may receive after canceling a flight and applying cancellation charges.
- Kindly check the change in flight fees also, as you might need to change your flight.
- Supposedly, the airline might renounce the cancellation fee or provide accommodation in situations like medical conditions or military personnel.
How To Cancel A Volotea Flight (Online or Offline)?
There are three methods to cancel a flight. You can either cancel your flight online using the Volotea Airlines Manage Booking facility, via a phone call, or directly at the airport. It is recommended that you cancel your flight online as the cancellation fee is greater for cancellations made via phone call or directly at the airport. Let’s take a quick look at the various ways you can cancel a Volotea flight.
Cancel Volotea Flight via Manage Booking
1. Need to log in to your account on the official website of Volotea.
2. Search the My Trips option on the website.
3. Click on Access Your Booking option.
4. Provide your login details and click on Enter Your Booking details option.
5. Click on the reservation which you want to cancel.
6. Therefore, complete the cancellation process.
7. A confirming mail will be sent to your registered email address.
8. Now you can claim a refund.
How To Request A Volotea Refund Online?
- Visit the official website of the airline.
- Choose the My Trips option from the website.
- In the following, mention the required information like last name and confirmation code.
- Click on Continue at the bottom of the website page.
- Select cancel reservation
- Lastly, the cancellation charges and the refund amount will be shown on the page.
Cancel Request Over A Phone Call
If asked, one can always cancel over the phone by calling the airline reservation executive and stating your reservation number and basic information. However, a confirmation will be sent to your registered email address after processing the cancellation. One can directly call through a toll-free number.
At The Airport
For last-minute cancellation plans, one can directly contact the airport staff to cancel the booking. The executive will assist you with the further refund process.
Volotea Delayed Flight Compensation
In case of a flight delay for 3 hours or more, the airline is responsible for paying £620 per passenger as compensation.
Get the compensation in easy steps:
- Enter the flight details in a secured online form.
- The system will check the flight details and calculate the claim to be given.
- Hence, you will receive compensation.
According to the EU rule, passengers are liable to receive compensation if the flight gets delayed by 3 or more hours. It can be in cash, bank transfer, cheque, or travel vouchers.
- The flight gets delayed by at least 3 or more hours.
- The compensation claim should be from 2017 onwards.
- The flight should be scheduled to depart or arrive at an EU airport using an EU carrier.
- The compensation can be claimed if the delay happens because of the airline.
- The compensation claim will be distributed to the distance of the flight scheduled.
Frequently Asked Questions
Can I cancel a Volotea flight within 24 hours?
Yes, if the passenger cancels the reservation within 24 hours of booking, the passenger will get a full refund, and no cancellation charges will be applied.
Can I get Volotea compensation for a 2-hour delay?
Volotea compensation can be claimed if the flight is delayed for 3 hours or more. If your flight has been delayed by only 2 hours, Volotea shall not be responsible for issuing any compensation for the delay. If the delay has affected your travel plans to a great extent, you can talk to a live person at Volotea for assistance.
Can I cancel flights for free?
Indeed, you can cancel the flight. No cancellation fee will be charged if the flight is canceled within 24 hours of booking. Hence, after 24 hours of booking, a specific fee will be charged according to your travel time and location.
How to know if my tickets are refundable?
- You need to check if the refundable filter is applied while booking.
- Low-fare will be non-refundable tickets, and high-fare tickets will be refundable.
- If you book through a third party, ask him to book refundable tickets.
How much is the fee if tickets are canceled before a month of departure?
The cancellation fee for canceling a ticket within a month would be $99. The earlier you cancel your Volotea flight ticket, the lesser the cancellation fee will be. If you cancel your flight within 24 hours, Volotea won’t charge you any cancellation fee whatsoever.
How to cancel the flight on Volotea?
The flight can be canceled either through the Volotea Airlines Manage Booking facility, by reaching out to the airline through a phone call, or by getting assistance with cancellation directly at the airport. It must be noted, that the cancellation fee can vary depending on the channel used by the passenger to cancel their flight.
How to get a refund from Volotea Airlines?
Refunds are provided by the airlines online or offline both ways. If the passengers want a refund online, they can directly visit the official website and apply for a refund after the cancellation. A form has to be filled out related to your booking. If the passenger wants to call directly to the airport staff, they can apply for a refund over the phone by giving them details about the reservation. Hence, an executive will ask about your preferred account where the refund can be processed.
How can I avoid the cancellation fee?
There are some ways by which cancellation fees can be avoided.
- Book a refundable ticket
- See offers while booking through a credit card
- Change dates instead of canceling
- Use the 24-hour booking rule
What happens when Volotea cancels a flight?
According to the Volotea cancellation policy, if the flight is canceled by the airline for any reason. The airline is liable to provide you with a total refund amount or an alternative flight according to your requirements.
How can I get compensation in case of a flight delay?
You can claim compensation in just a few steps:
- Enter the flight details in a secured online form.
- The system will check the flight details and calculate the claim to be given.
- Hence, you will receive compensation.
Which is the website for Volotea Airlines for cancellation? Anyone can check the official website of Volotea for the cancellation policy www.volotea.com.
