How To Cancel Swoop Airlines Flight and Get a Refund (2024)

Swoop Airlines Cancellation Policy

There can be circumstances where a traveler has to cancel their plans. But, flight cancellation policies can be complicated. There can be strict regulations and hefty fees. However, when it comes to Swoop Airlines, the rules are straightforward. Swoop Airlines Cancellation Policy gives travelers the convenience of canceling their Swoop flight by paying minimum charges. Let’s dive into the policies of Swoop Airlines regarding cancellations.

Swoop Airlines Cancellation Policy – Latest Refund Guidelines

Swoop Airlines Flight Cancellation and Refund Guidelines

Here are some key points of the cancellation policy. Since Swoop airline is a low-cost budget carrier, the terms, and conditions are very easy to understand and upfront.

  • Passengers can cancel their reservations within 24 hours of booking to get a full refund.
  • Moreover, if you want to avail of 24-hour cancelation, the departure date should be at least 7 days from the booking.
  • If the mentioned period expires, you cannot cancel the booking and claim a full refund.
  • All tickets are non-transferable.
  • The cancelation policy is not only for canceling the flight. Instead, you can also make modifications to your booking.
  • It can be possible that you might or might not have to pay any cancelation fee. It entirely depends on your location and the fare of your ticket.
  • Before any modifications or cancellations, it is mandatory to inform the airlines first.
  • In any case, if an airline cancels the flight, the rules will not be the same.
  • If the tickets are booked through the airlines’ official website, these rules are applicable.
  • If any travel agency books any ticket, you must contact them for the changes.

Swoop Airlines 24-Hour Cancellation Rule

Swoop Airlines Cancellation Policy

Swoop Airlines offers its passengers the convenience of canceling the flight without incurring any charges. Under the Swoop Airlines 24-Hour Cancellation Policy, passengers can cancel the flight booking within 24 hours of booking their flight free of cost. There won’t be any deductions. So, passengers will receive a full refund if they cancel it within a day of booking. 

Swoop Airlines Cancellation Fees

After successfully canceling the booking, the airlines must provide the refunds. Although, the amount depends on Swoop Airlines’ cancellation fees.  Here are various aspects that airlines follow in their refund policy.

  • If your ticket is refundable, you will receive the total amount.
  • According to the Swoop Airlines refund policy, the refund will be provided for the unused ticket only. If you have used half of the booked ticket, the rest of the portion amount will be credited to your account.
  • The refund amount will be credited to your same payment mode from where the booking was made.
  • For flight bookings that a passenger cancels within 24 hours of booking, there will be no deductions according to the Swoop Airlines cancellation policy.
  • A cancellation charge applies to tickets that are canceled after 24 hours after purchase.
  • Changes to the flight’s schedule are subject to a cost.
  • If you make cancelation or modifications between seven and three days before departure, you have to pay a $150 fee.
  • When there are seven days or more until departure, there will be a $100 charge to make any changes.
  • Moreover, only one alteration is permissible as per the policy.
  • Passengers cannot seek any cancellations three days or fewer before the departure of the Swoop flights.

Process For Swoop Airlines Flight Cancellation

There are two methods for canceling your flight reservation:

1.       Through online process at its official website

2.       Through contacting the airline authorities offline.

To cancel your Swoop Airlines flight online, you must retrieve your booking online through the Swoop Airlines Manage Booking facility.

Cancel Swoop Airlines Flight Online – Manage Booking Method

The online process is an easy way that works 24/7 for swoop airline cancelation. One has to follow the basic steps on the website.

Swoop Airlines Manage Booking
  • Visit the Swoop Airlines website.
  • There on the homepage, you will see many options in a box.
  • You have to choose my bookings option.
  • Then, you must enter details, like your reservation number and last name.
  • After mentioning your details, click the option to find my booking.
  • Now, you will see your bookings on the screen.  Select the desired booking you want to cancel.
  • Therefore, your booking will be canceled by clicking on the cancelation option.
  • However, you might be asked for a cancelation fee if needed.
  • As soon as you cancel your booking, you will receive an email at our registered email address.
  • Lastly, airlines will inform you when and how much refund you will receive.

Contact Swoop Representative For Cancellation & Refund

line can opt for the offline process. And also, this is the best method for short-term trips. 

  • Firstly, you have to connect to airlines’ customer service agents for your requirements at 1-587-441-1001.
  • Kindly provide your details to the agent.
  • Then ask them to cancel your booking and explain why.
  • If the reservation can be canceled, the agent will brief you about the cancelation policy and their rules and regulations.
  • You might be asked to pay a cancellation fee. You will have to pay the amount.
  • Later, confirming your cancelation, the agent will email you the confirmation to your registered email address.

However, if you are not satisfied with the agent’s information, you can visit the official website of Swoop Airlines.

Swoop Airlines Cancelled Flight Policy

  • According to Swoop Airlines, changes that occurred 72 hours before the scheduled departure will count as flight delays or cancellations.
  • If an unforeseen circumstance arises, that is beyond Swoop’s control; they will provide you with suitable alternatives.
  • If there are delays longer than three hours, you will receive a full refund for your Swoop itinerary. On the other hand, they can also rebook you on another flight if available. 
  • The passenger will receive an email message that includes choices for other flights.

Compensation On Flights Cancelled By Swoop Airlines

Depending on the cause of the airline’s cancellation of your reservation, you may be eligible for refunds. The airlines will grant compensation only if reasons involve any event that is under the carrier’s control.

If the delay is likely to be longer than two hours, food and drink coupons will be given, or a hotel voucher will be provided. Reimbursement payments are per traveler and are determined by the amount of time that has passed after the original ticket’s stated arrival time.

  • Passengers will receive a minimum of $125 for delays of 3 to 6 hours.
  • On the other hand, for delays of 6 to 9 hours, they will receive a minimum of $250 in compensation.
  • If a delay lasts more than nine hours, passengers will receive at least $500.

Frequently Asked Questions

What is Swoop Airlines Covid-19 cancellation policy?

The Swoop Airline’s COVID-19 cancellation policy is no longer in use. The flight booked and canceled before March 23, 2020, would have received a full refund in case of cancellation due to COVID-19. 

What is Swoop Airlines’ 24-hour cancellation policy?

According to the 24-hour cancellation policy of Swoop Airlines, passengers will receive a full refund to their original payment mode if they cancel the flight bookings within 24 hours of booking.

Does Swoop provide free flight cancellation?

Within 24 hours of making a reservation and more than seven days before departure, you may cancel without penalty.  Therefore, the first 24 hours are very crucial for growth. 

How many days does Swoop Airlines take to process your refund?

Swoop Airlines takes 7-10 days to process your refund request after the flight cancellation. Moreover, the refund will be transferred to the original mode of payment. 

Does Swoop Airlines allow flight cancellation outside the grace period?

Swoop Airlines does not allow flight cancellation outside the grace period. Swoop only permits cancellation within 24 hours after the flight booking.

How can I cancel the Swoop flight online?

You can cancel the Swoop Airlines flight bookings by visiting the official website and accessing the My Bookings section. After fetching the flight details, you can choose the flight cancellation option.

How to cancel a Swoop Airlines flight via call?

Passengers can dial the Swoop Airlines Cancellation phone number to get in touch with a Swoop Airlines representative. You can request them for cancellation. They will process the request if the ticket is eligible for cancellation.

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